unless certain strict conditions are met.
At Complex Process Solution , we’ve helped countless property owners—whether in condominiums, apartments, or commercial buildings— successfully recover insurance payouts for collapses caused by hidden decay or excessive weight.
But over the years, insurers have gotten creative in limiting their liability.
Initially, most policies were straightforward. Under “Other Coverage,” many included protection against collapse caused by:
Hidden decay
Hidden insect or vermin damage
Weight of contents, equipment, or people
Weight of rain on the roof
Defective materials or construction methods (during the time of renovation)
But now, things have changed.
Insurance companies have added endorsements—like those in Forms DP 00 02 and DP 00 03—that narrow the definition of collapse to a nearly impossible standard:
Cracks, bulging, sagging, or leaning? Not considered collapse.
A section breaking away but still standing? Not considered collapse.
A roof that’s sagging dangerously but hasn’t fallen? Still not collapse under their definition.
This shift means you could be sitting on a serious structural issue —but unless it literally falls down, your claim may be denied.
That’s where we come in. At Complex Process Solution, we know how to navigate the fine print and present the evidence in a way that compels carriers to do the right thing.
✅We offer free, no-obligation assessments
✅We’ll help you determine if your damage qualifies under your policy
✅We fight to make sure you get what you’re owed
Don’t wait until the situation worsens. Call Complex Process Solution today and speak with one of our expert public adjusters. Let’s see how we can help.
We handle the entire insurance claims process so you can concentrate on running your life. There really is an advocate out there who offers a “Win-Win”.
Complex Process Solution is the Public Adjusting Firm that provides Peace of Mind found when you know that your trusted ally is representing your best interest.
Our Expert Public Adjusters file the claim for you, prepare a scope of work, prepare a detailed estimate of repairs, negotiate and settle Commercial, Homeowners and Multifamily Insurance Claims.
Public adjusters work for you—not the insurance company—and are typically paid only if you get a settlement.
Location: 10805 Blue River Drive, Yukon OK 73099
Phone: (346) 381-9629